EXYLVYIA
Privacy Policy
Effective Date: 21/08/2026
Last Updated: 21/08/2026
At EXYLVYIA, we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how EXYLVYIA ("EXYLVYIA", "we", "us", or "our") collects, uses, stores, protects, and handles personal information when you visit or use https://exylvyia.com/, submit an enquiry or admission form, contact us, or otherwise interact with our services.
By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.
1. About EXYLVYIA
EXYLVYIA is an education and learning platform providing academic and educational services, including coaching, learning resources, assessments, online classes, and related educational support.
Our website may be used by students, parents, guardians, teachers, and other visitors interested in our educational services.
Operator: EXYLVYIA
Owner: Vaibhav Sharma
Address: H2, D39, Shaym Park Extension, Sahibabad, Ghaziabad, Uttar Pradesh - 201005.
2. Information We Collect
We collect personal information that you voluntarily provide to us through our website, enquiry forms, admission forms, communication channels, or other interactions with EXYLVYIA.
Depending on how you interact with us, this may include:
Information provided by you
- Full name
- Parent/Guardian name, where applicable
- Student name, where applicable
- Email address
- Mobile/telephone number
- Class or grade
- Academic or subject interests
- Enquiry or admission-related information
- Information included in messages or enquiries
- Information necessary to respond to your request
- Other information that you voluntarily choose to provide
You should provide only information that is reasonably necessary for the purpose for which you are contacting us.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website infrastructure or third-party services used by us.
Depending on the services enabled on our website, this may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Date and time of visits
- Referring website or page
- Basic website usage information
- Technical information required to maintain website security and functionality
We use such information primarily for website operation, security, troubleshooting, performance, and improvement.
4. How We Use Your Information
We may use the information we collect for legitimate educational, administrative, communication, and operational purposes, including:
- Responding to enquiries
- Processing admission enquiries
- Providing information about courses and educational programmes
- Communicating with students, parents, or guardians
- Providing academic or administrative support
- Managing online or offline educational services
- Responding to questions and requests
- Providing information requested by you
- Improving our website, services, and learning experience
- Maintaining appropriate records
- Preventing misuse, fraud, spam, or security threats
- Maintaining the security and integrity of our website
- Complying with applicable legal obligations
- Protecting our legal rights and interests
We aim to collect and use personal information only to the extent reasonably necessary for the relevant purpose.
5. Admissions and Enquiry Information
If you submit an enquiry or admission form through our website, the information you provide may be used to:
- Contact you regarding your enquiry
- Provide course or programme information
- Explain admission procedures
- Discuss class schedules or availability
- Respond to questions
- Provide relevant educational information
- Complete admission-related communication
- Provide follow-up assistance
Submitting an enquiry does not by itself guarantee admission, enrolment, availability, or acceptance into any EXYLVYIA programme.
6. Educational and Student Information
Where educational services require information about a student, we may process information necessary for providing those services.
Such information may include:
- Student name
- Class or grade
- Subjects of interest
- Academic requirements relevant to the requested service
- Assessment-related information
- Information voluntarily provided by the student or parent/guardian
We do not intend to collect information that is unnecessary for providing the requested educational service.
7. Children and Minors
EXYLVYIA provides educational services that may be relevant to students under the age of 18. We take the privacy of students and children seriously.
Where applicable under Indian law, processing of personal data relating to a child will be carried out in accordance with the applicable requirements concerning parental or lawful guardian consent and child-data protection.
We do not knowingly seek to collect unnecessary personal information from children. Parents or lawful guardians may contact us regarding personal information relating to their child, including requests concerning access, correction, or deletion, subject to applicable law and reasonable verification of the requester's authority.
We do not intentionally use children's personal information for targeted advertising.
The Digital Personal Data Protection Act, 2023 contains specific requirements concerning children's personal data, including parental/lawful-guardian consent and restrictions relating to tracking, behavioural monitoring, and targeted advertising directed at children.
8. Consent
Where consent is the applicable basis for processing your personal information, we will seek consent in a clear and understandable manner. You may choose not to provide information that is not necessary for the requested service.
Where applicable, you may withdraw consent by contacting us using the details provided in this Privacy Policy. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Where information is necessary to provide a service you have requested, withdrawing consent may affect our ability to continue providing that particular service.
9. Sharing of Personal Information
We do not sell, rent, or trade your personal information for monetary consideration.
We may share or allow access to personal information only where reasonably necessary for legitimate purposes, including:
- Service providers assisting us with website hosting or technical infrastructure
- Form and communication service providers
- Website security and infrastructure providers
- Educational or operational service providers engaged by EXYLVYIA
- Professional advisers, where reasonably necessary
- Government authorities or law-enforcement agencies where required by applicable law
- Other parties where you have provided appropriate consent or where otherwise legally permitted
Such parties may process information only for the relevant purpose and subject to applicable contractual, legal, or security requirements.
10. Third-Party Services
Our website uses Google Analytics 4 with Measurement ID G-DQ03SYKTWV for website measurement, Firebase Hosting for hosting, Google Apps Script and Google Drive for receiving and storing admission enquiries, and WhatsApp for optional admissions and support communication. These providers may process information under their own policies and terms. Only Vaibhav Sharma (Owner) currently has access to admission enquiry data.
We encourage users to review the applicable policies of Google, Firebase, Google Apps Script, Google Drive and WhatsApp before using connected features.
11. Cookies and Similar Technologies
Our website may use cookies or similar technologies where required for:
- Essential website functionality
- Security
- Website performance
- Remembering preferences
- Understanding website usage
- Improving the user experience
Some third-party services integrated into the website may also use their own cookies or similar technologies. Where applicable, you may control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.
12. Website Analytics
Google Analytics 4 is optional and loads only after you select "Accept cookies" in the website notice. Selecting "Reject cookies" keeps optional Analytics cookies disabled while essential cookies remain available for website operation. It may collect page views, approximate technical information, device/browser information and general usage patterns when enabled. Google Analytics advertising features are not enabled by EXYLVYIA. You can withdraw your choice by clearing the website's stored consent setting. See Google's Privacy Policy for more information.
13. Communications
If you provide your contact information to us through an enquiry, admission form, or other communication channel, we may contact you regarding:
- Your enquiry
- Admission-related information
- Course information
- Classes or educational services you have requested
- Support relating to your interaction with EXYLVYIA
We will not use your information for unrelated promotional purposes where such use requires separate consent. You may contact us if you no longer wish to receive non-essential communications from us.
14. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Providing educational or admission services
- Maintaining necessary records
- Resolving disputes
- Meeting legal or regulatory requirements
- Protecting our legitimate interests
When personal information is no longer reasonably required for its relevant purpose and there is no legal or legitimate reason to retain it, we may delete, anonymise, or securely dispose of it. The DPDP Act provides for erasure when the specified purpose is no longer being served, subject to applicable legal requirements and other exceptions.
16. Your Rights and Choices
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion or erasure where applicable
- Withdraw consent where consent is the basis of processing
- Request information about the processing of your personal information
- Raise a privacy-related concern or grievance
To exercise a privacy-related right, contact us using the details provided below. We may need to verify your identity or authority before processing certain requests, particularly requests relating to student or child information. The DPDP Act provides rights and mechanisms relating to consent, withdrawal, access/correction and grievance handling, subject to its applicable provisions.
17. Requests Relating to Children
If you are a parent or lawful guardian and believe that EXYLVYIA has received personal information relating to your child that should not have been provided, or you wish to request correction or deletion where applicable, please contact us. We may request reasonable information to verify the identity and authority of the person making the request before taking action.
18. Data Accuracy
We request that information provided to EXYLVYIA be accurate and up to date. If you discover that information you have provided is incorrect or incomplete, you may contact us to request an appropriate correction.
19. External Links
Our website may contain links to third-party websites, platforms, applications, or services. EXYLVYIA is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
20. Online Classes and External Platforms
Where EXYLVYIA provides or facilitates online classes, meetings, educational activities, or communication through third-party platforms, those platforms may process information according to their own terms and privacy policies. Users should review the applicable policies of the relevant platform before participating.
21. Payments
If EXYLVYIA introduces online payment facilities, payment information may be processed by the relevant payment service provider. Where applicable, EXYLVYIA may receive limited transaction information necessary to confirm or manage a payment, but payment card, banking, or other sensitive financial information may be handled directly by the relevant payment provider.
We do not intend to store complete payment-card information on our website unless expressly stated and lawfully required.
22. International Data Processing
Some technology or service providers used by EXYLVYIA may process or store information on servers located outside India. Where applicable, such processing will be subject to relevant contractual, technical, organisational, and legal safeguards.
23. Data Breaches and Security Incidents
If we become aware of a personal-data security incident affecting information under our control, we will take reasonable steps to investigate, contain, mitigate, and respond to the incident. Where notification is required under applicable law, we will provide the required notification through the appropriate channel and within the applicable requirements.
24. Grievance Redressal
If you have a concern, complaint, or question about how your personal information is handled, please contact us first. We will make reasonable efforts to review and address privacy-related concerns in accordance with applicable law.
Privacy Contact
Officer: Vaibhav Sharma (Owner)
Email: contactus@exylvyia.com
Phone: +91 9065516955
Address: H2, D39, Shaym Park Extension, Sahibabad, Ghaziabad, Uttar Pradesh - 201005.
When contacting us regarding a privacy request, please provide enough information for us to understand and verify your request.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our website
- Changes to our educational services
- Changes to technology or third-party services
- Changes in applicable laws or regulations
- Changes to our privacy practices
When we make changes, the updated version will be published on this page. The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage visitors to review this page periodically.
26. Applicable Law
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections that may apply to you under applicable law.
Nothing in this Privacy Policy is intended to limit any legal rights that cannot lawfully be excluded or restricted.
27. Contact EXYLVYIA
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
EXYLVYIA
Email: contactus@exylvyia.com
Website: https://exylvyia.com/
Your Privacy Matters
EXYLVYIA is committed to maintaining a responsible, transparent, and respectful approach to personal information.
We believe that trust is an essential part of education — and protecting the privacy of our students, parents, guardians, teachers, and visitors is an important part of that responsibility.
EXYLVYIA
Where Excellence Becomes Habit
Effective Date: 21/08/2026
Last Updated: 21/08/2026
28. Promotional Communications and Parent Consent
EXYLVYIA may send promotional messages about programmes, classes and educational services only where the optional marketing-consent choice has been selected, subject to applicable law and available opt-out mechanisms. You may withdraw that choice or request that non-essential promotional communication stop by contacting us.
Where a learner is under 18, the admission form requires confirmation that the submitter is the learner's parent/legal guardian or has permission to submit the information. Parents or guardians should review the submitted information and contact us if consent, correction, deletion or other assistance is required.
