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EXYLVYIA

Terms & Conditions

Effective Date: 21/08/2026
Last Updated: 21/08/2026

Welcome to EXYLVYIA.

These Terms & Conditions ("Terms", "Agreement" or "Terms & Conditions") govern your access to and use of the EXYLVYIA website, educational programmes, classes, courses, assessments, study materials, digital resources, academic guidance, online services and other services made available by EXYLVYIA ("Services").

For these Terms, "EXYLVYIA", "EXYLVYIA GURUKUL", "we", "us" or "our" refers to the person or entity legally operating the EXYLVYIA educational services. "Learner", "Student", "you" or "your" includes a parent or legal guardian where the learner is a minor.

By accessing the website, registering for a programme, submitting an enquiry, making a payment, attending a class, accessing educational material, or otherwise using our Services, you acknowledge that you have read, understood and agreed to these Terms, subject to applicable law. If you do not agree, do not use the relevant Service.

1. About EXYLVYIA

EXYLVYIA is an education and learning brand providing academic and educational services, resources, coaching, assessments, online learning opportunities, and related educational support.

Our services may be offered through online, offline, or other modes depending on the programme, course, batch, location, availability, and applicable arrangements. Information displayed on this website is intended to provide general information about EXYLVYIA and its educational offerings.

2. Acceptance of These Terms

By accessing, browsing, or using this website, you confirm that:

If you are using the website on behalf of a student who is a minor, you represent that you are the student's parent, lawful guardian, or otherwise authorised to act on the student's behalf where required.

3. Website Use

You may use the EXYLVYIA website for legitimate purposes, including:

You must not use the website:

4. Admissions and Course Enquiries

Submitting an enquiry, registration form, contact form, or admission form does not by itself constitute admission, enrolment, or acceptance into any EXYLVYIA course or programme.

An enquiry does not guarantee:

Admission and enrolment are subject to applicable eligibility requirements, availability, programme terms, fee arrangements, and confirmation by EXYLVYIA. As part of EXYLVYIA's current eligibility policy, enrolment is available only for learners aged 16 years or above.

5. Accuracy of Information

You agree to provide accurate, complete, and current information when submitting information to EXYLVYIA. This may include:

If information provided by you is inaccurate, incomplete, misleading, or outdated, EXYLVYIA may be unable to provide an appropriate response or service.

6. Educational Services

EXYLVYIA aims to provide high-quality educational and learning services. However, educational outcomes depend on many factors, including:

Accordingly, EXYLVYIA does not guarantee any particular academic result, examination score, rank, percentage, admission outcome, or competitive examination result.

Any academic achievement, result, testimonial, example, or performance mentioned on our website should not be interpreted as a guarantee of future results for every student.

7. Course Information

Course names, descriptions, subjects, schedules, faculty information, facilities, learning resources, fees, availability, delivery methods, and other programme details may change from time to time. EXYLVYIA may modify, update, discontinue, or introduce educational programmes or services based on academic requirements, availability, operational considerations, curriculum changes, or other legitimate reasons. Where appropriate, material changes will be communicated through suitable channels.

8. Online Classes and Digital Learning

Where EXYLVYIA provides online classes or digital learning services, access may depend on:

EXYLVYIA is not responsible for interruptions caused by circumstances outside our reasonable control, including failures of internet service providers, third-party platforms, electricity, devices, or other external infrastructure.

9. Online Class Conduct

Students and users participating in online classes or digital learning environments are expected to behave respectfully and responsibly. Users must not:

EXYLVYIA may restrict or terminate access to online learning services where reasonably necessary because of serious or repeated violations.

10. Educational Materials

Educational materials provided by EXYLVYIA may include notes, worksheets, assessments, tests, question papers, solutions, presentations, videos, images, graphics, study materials, course content, digital resources, and other original educational content.

Unless expressly permitted by EXYLVYIA, such materials are provided for the personal educational use of the authorised student or user. They must not be resold, republished, uploaded to public platforms, distributed commercially, shared with unauthorised persons, modified for commercial use, used to create competing commercial materials, or reproduced in substantial part without permission.

11. Intellectual Property

Unless otherwise stated, the EXYLVYIA website and its original content are owned by or used lawfully by EXYLVYIA. This includes the EXYLVYIA name, logo, brand identity, taglines, website design, text, graphics, images, videos, educational materials, original course content, assessments, presentations, and other original materials.

Nothing in these Terms grants you ownership of EXYLVYIA intellectual property. You may not copy, reproduce, modify, publish, distribute, transmit, sell, license, or commercially exploit EXYLVYIA's protected materials without prior written permission, except where permitted by applicable law.

12. Copyright Complaints

If you believe that material appearing on the EXYLVYIA website infringes your copyright or other intellectual property rights, please contact us with sufficient information to identify the material concerned, the rights you believe have been infringed, your contact details, and any information reasonably necessary for us to investigate the concern. We will review legitimate complaints and take appropriate action where required.

13. User-Submitted Information

If you submit information through an enquiry, admission, contact, feedback, or other form, you remain responsible for the information you provide. You must not knowingly submit false information, fraudulent information, malicious content, unlawful material, information belonging to another person without appropriate authority, or content intended to harm or disrupt EXYLVYIA or another person.

The handling of personal information is described separately in our Privacy Policy.

14. Privacy

Your privacy is important to us. Information collected through the EXYLVYIA website may be handled in accordance with our Privacy Policy.

Our Privacy Policy explains matters including information we collect, how information is used, information sharing, data security, data retention, children's information, privacy-related requests, and contact information for privacy concerns. Use of the website is subject to both these Terms & Conditions and the applicable provisions of our Privacy Policy.

15. Children and Students Under 18

EXYLVYIA provides educational services that may be used by students under the age of 18. Where a student is a minor, parents or lawful guardians should supervise the student's use of online services where appropriate. Where applicable under Indian law, processing of children's personal data will be handled in accordance with the requirements applicable to children's data. For information about how EXYLVYIA handles personal information, please refer to our Privacy Policy.

16. Third-Party Services and Links

The EXYLVYIA website may contain links, integrations, embedded content, or references to third-party services. These may include communication, mapping, form-processing, online meeting, payment, hosting, analytics, or other technology services.

Third-party services are operated independently from EXYLVYIA and may have their own terms of service, privacy policies, security practices, availability requirements, and user conditions. EXYLVYIA is not responsible for the policies, content, security, or availability of third-party websites or services to the extent permitted by applicable law. Your use of a third-party service is subject to that provider's applicable terms and policies.

17. Website Availability

We aim to keep the EXYLVYIA website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, current, fully featured, or free from technical problems.

The website may occasionally be unavailable due to maintenance, upgrades, technical problems, security measures, hosting issues, or circumstances beyond our reasonable control.

18. Website Content and Accuracy

We make reasonable efforts to provide useful and accurate information. However, website information may change and may not always reflect the latest programme availability, schedules, fees, faculty arrangements, or other operational details. Where a specific programme or admission decision is important, users should confirm the relevant information directly with EXYLVYIA before relying upon it.

19. No Professional or Guaranteed Advice

Educational information published on the website is provided for general informational and learning purposes. Although we aim for accuracy and quality, educational content may contain errors, omissions, or information that becomes outdated due to curriculum, syllabus, examination, or other changes. Users should verify important academic or examination requirements through the relevant official authorities where appropriate.

20. Fees and Payments

Where EXYLVYIA charges fees for educational services, the applicable fee, payment schedule, payment method, and other commercial terms will be communicated through the relevant admission or enrolment process.

Fees may vary depending on course, programme, batch, mode of delivery, duration, services included, and other applicable factors. Unless expressly confirmed in writing, an enquiry or quotation should not be treated as a final admission or fee commitment. Where online payments are introduced or enabled, additional payment, cancellation, refund, or service-specific terms may apply.

21. Refunds and Cancellations

Website payments are not currently enabled. For an applicable paid programme, a learner may request a refund after attending up to two demo classes if they do not understand the concepts, provided the request is emailed to contactus@exylvyia.com within three days of joining. If the learner continues with additional classes after the two demo classes, this refund option is cancelled. An eligible refund may be initiated within 15 days, subject to verification and applicable law.

See the Refund & Cancellation Policy for the applicable request process. Other programme refunds, cancellations, withdrawals or transfers will be governed by the written terms communicated at enrolment or payment. Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded under applicable law.

22. Prohibited Activities

You must not use the website or EXYLVYIA services to:

23. Suspension or Restriction of Access

EXYLVYIA may suspend, restrict, or terminate access to a service, programme, account, class, or website feature where reasonably necessary, including where:

Where appropriate and legally required, EXYLVYIA may provide notice or an opportunity to resolve the relevant issue.

24. Limitation of Liability

To the maximum extent permitted by applicable law, EXYLVYIA will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from use or inability to use the website; temporary website unavailability; third-party service interruptions; internet or device failures; reliance on general website information; changes to course schedules or availability; or circumstances beyond EXYLVYIA's reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

25. Events Beyond Our Reasonable Control

EXYLVYIA will not be responsible for delays, interruptions, or inability to provide services caused by circumstances beyond our reasonable control. Such circumstances may include natural disasters, fire, flood, severe weather, epidemics or pandemics, government restrictions, power failures, internet infrastructure failures, third-party platform failures, cybersecurity incidents, strikes, civil disturbances, or other events beyond our reasonable control. We will make reasonable efforts to restore affected services where practicable.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, intentional misuse of EXYLVYIA services, or material violation of these Terms.

This provision does not apply to the extent that a claim results from EXYLVYIA's own unlawful conduct or liability that cannot legally be transferred to you.

27. Changes to Services

EXYLVYIA may modify, improve, suspend, or discontinue any website feature or educational service from time to time. Changes may be necessary because of curriculum updates, technology changes, operational requirements, security considerations, availability, educational requirements, changes in third-party services, or applicable legal or regulatory requirements. Where a change materially affects an existing paid service, applicable contractual or legal obligations will be respected.

28. Changes to These Terms

EXYLVYIA may update these Terms from time to time. The revised Terms will be published on this page together with an updated "Last Updated" date.

Your continued use of the website after updated Terms are published may constitute acceptance of the revised Terms to the extent permitted by applicable law. If a change materially affects an existing contractual relationship, any notice or consent required by applicable law will be handled appropriately.

29. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory legal rights or protections that may apply.

Any dispute arising in connection with these Terms or the use of EXYLVYIA services shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law. Nothing in this clause is intended to deprive a consumer or user of any mandatory rights or remedies available under applicable law.

30. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permissible. The remaining provisions will continue to remain effective.

31. No Waiver

Failure by EXYLVYIA to enforce any provision of these Terms immediately does not constitute a waiver of its right to enforce that provision later.

32. Entire Agreement

These Terms, together with any applicable programme-specific terms, admission terms, payment terms, and Privacy Policy, constitute the applicable understanding between you and EXYLVYIA regarding your use of the relevant website or service, except where a separate written agreement applies.

33. Contact Us

If you have questions, concerns, or requests regarding these Terms & Conditions, please contact us.

EXYLVYIA

Email: contactus@exylvyia.com

Website: https://exylvyia.com/

For admission, course, fee, or programme-related questions, please use the appropriate contact or admission channel provided on our website.

34. Advertisements, Results and Achievements

EXYLVYIA may publish genuine academic achievements, testimonials, learner experiences, marks, ranks or selections for informational and promotional purposes. Such information relates to the learner concerned and is not a guarantee of the same outcome for every learner. Material claims will be presented with reasonable care and in accordance with applicable law, including the CCPA's Guidelines for Prevention of Misleading Advertisement in Coaching Sector, 2024.

35. No Government or Board Affiliation

Unless expressly stated and legally authorised, EXYLVYIA is not a government organisation, government-approved institute, official representative of CBSE, a State Board, school, college, university or examination authority.

36. Programme Information, Fees and Payment

Before enrolment, learners and parents/guardians should review the programme name, subjects, duration, mode, schedule, inclusions, materials, assessments, support, fees and refund/cancellation terms. Applicable fees are communicated before enrolment or payment. Taxes, processing charges or other disclosed charges may apply.

37. Refund and Cancellation Policy

Refunds, cancellations, transfers and withdrawals are governed by the applicable programme policy communicated at enrolment. Payment does not automatically become refundable because a learner does not achieve a desired result, stops attending, changes plans, does not complete a course or does not use all materials. Nothing in these Terms excludes a consumer right or statutory protection that cannot legally be excluded.

38. Study Materials and Personal Educational Licence

Materials may be physical, digital, audio or video and may be updated or replaced. Digital content is licensed solely for the enrolled learner's personal educational purposes and this licence does not transfer ownership.

39. User Accounts and Prohibited Use

Where an account is provided, the learner must protect credentials and must not knowingly permit unauthorised use. Users must not commit unlawful activity, introduce malware, bypass access controls, scrape proprietary content, share paid content, impersonate another person, submit fraudulent information, harass others or misuse the Services.

40. Learner Conduct and Academic Integrity

Learners must maintain respectful conduct and must not harass, threaten, bully, discriminate, disrupt classes, record without permission, cheat, plagiarise or engage in unauthorised collaboration. EXYLVYIA may take appropriate action under applicable policy and law.

41. AI-Assisted Educational Tools

AI-generated information may contain inaccuracies, omissions or errors. Learners should verify important academic information against authoritative textbooks, official curriculum documents, examination authorities or qualified educators.

42. Privacy, Personal Data and Minors

Personal information may be processed for providing Services, responding to enquiries, processing payments, maintaining accounts, improving Services and complying with law. Processing is governed by the Privacy Policy and applicable Indian data-protection law. Parents or legal guardians should review consent requirements and supervise minors' use of online Services where appropriate.

43. Complaints and Grievance Redressal

Complaints should include the learner's name, programme, enrolment date, relevant transaction details, nature of the complaint and supporting documents where applicable. EXYLVYIA will make reasonable efforts to review and respond to legitimate complaints within a reasonable period.

Grievance Email: contactus@exylvyia.com
Phone: +91 9065516955

44. Service Modification and Force Majeure

EXYLVYIA may reasonably modify, replace or discontinue aspects of its Services. Material changes affecting a paid programme will be handled subject to applicable programme terms and law. EXYLVYIA is not responsible for interruptions caused by events beyond reasonable control.

45. Limitation of Responsibility for Academic Outcomes

To the extent permitted by law, EXYLVYIA is not responsible for outcomes arising primarily from lack of preparation, insufficient practice, non-attendance, examination performance, examination difficulty, evaluation decisions, cut-offs, competition, eligibility decisions or third-party decisions. This does not exclude liability or consumer remedies that cannot legally be excluded.

46. No Exclusion of Mandatory Legal Rights

Nothing in these Terms excludes a consumer right, statutory remedy, mandatory protection, liability or obligation that cannot legally be excluded or restricted. Mandatory law prevails to the extent of any conflict.

47. Changes, Governing Law and Severability

Revised Terms will be published with an updated date. These Terms are governed by the laws of India, subject to mandatory statutory rights. Any dispute shall be addressed under applicable Indian law and by a legally competent forum. If a provision is invalid or unenforceable, it will be modified or severed only to the extent necessary and the remaining provisions will continue.

48. Entire Agreement and No Waiver

These Terms, programme descriptions, fee information, refund/cancellation policies, Privacy Policy and applicable programme-specific written terms form the applicable agreement concerning the relevant Services. Failure to enforce a provision immediately is not a waiver of the right to enforce it later.

49. Important Academic and Fee Disclaimer

EXYLVYIA provides educational support, not guaranteed academic outcomes. Success requires the learner's own effort, preparation, practice, consistency and performance. Failure to achieve a desired result does not by itself create an automatic right to a refund, subject always to mandatory consumer rights and applicable law.

50. Contact and Final Acknowledgement

EXYLVYIA / EXYLVYIA GURUKUL
Website: exylvyia.com
Email: contactus@exylvyia.com
Phone: +91 9065516955
Business Address: To be communicated by EXYLVYIA where legally required.

By clicking “Enrol”, “Purchase”, “Register”, “Submit”, “I Agree” or by otherwise using the applicable Service, you confirm that you have had an opportunity to read and understand these Terms and agree to be bound by them, subject always to applicable law.

51. Important Notice

These Terms & Conditions are intended to establish clear and transparent rules for using the EXYLVYIA website and services.

Nothing in these Terms is intended to:

Where applicable law provides a higher level of protection than these Terms, the applicable law will prevail.

52. Acceptance

By using the EXYLVYIA website, submitting an enquiry, or accessing an EXYLVYIA service, you acknowledge that you have had an opportunity to read these Terms & Conditions and agree to comply with the applicable provisions.

EXYLVYIA

Where Excellence Becomes Habit

Effective Date: 21/08/2026
Last Updated: 21/08/2026

53. Missed Classes

Where a class is missed by the learner, EXYLVYIA does not guarantee an individual make-up class or replacement session. EXYLVYIA may arrange missed classes at the end of the EXYLVYIA programme where operationally possible, but learners should not rely on a make-up session being available.

54. Enrolment Confirmation and Owner Contact

An enquiry or submission does not confirm enrolment. Enrolment becomes confirmed only after EXYLVYIA provides written confirmation of the applicable programme and terms.

Operator: EXYLVYIA
Owner: Vaibhav Sharma
Address: H2, D39, Shaym Park Extension, Sahibabad, Ghaziabad, Uttar Pradesh - 201005
Email: contactus@exylvyia.com
Phone: +91 9065516955
GSTIN: Not applicable.

55. Regulatory Compliance — Guidelines for Regulation of Coaching Centres, 2024

The Ministry of Education, Government of India, issued Guidelines for Registration and Regulation of Coaching Centres on 16 January 2024. These Guidelines are primarily directed at coaching centres that prepare students for competitive entrance, recruitment, or similar examinations, and recommend, among other things, that such coaching centres should not enrol students below 16 years of age and should enrol students only after completion of their secondary school examination (Class X).

EXYLVYIA provides academic tuition and school-curriculum support in Mathematics, Science, Physics, and optional Future Skills, intended to strengthen a student's understanding of their own school syllabus (CBSE/State Board) for Classes X-XII. EXYLVYIA does not operate as, and does not hold itself out as, a coaching centre preparing students for a competitive entrance or recruitment examination such as JEE, NEET, UPSC, or similar examinations.

As a matter of good practice and without prejudice to the foregoing, EXYLVYIA does not enrol any student below 16 years of age, or before completion of their secondary school examination, into any programme, module, or add-on that is specifically designed or advertised as preparation for a competitive entrance or recruitment examination. Where applicable state or local rules framed pursuant to the Guidelines require registration or additional compliance measures, EXYLVYIA will take reasonable steps to comply with such requirements as and when they apply to EXYLVYIA's services.

Consistent with the Guidelines, EXYLVYIA also confirms that it: (a) does not guarantee ranks, selections, or results (see Clause 6 and Clause 34); (b) maintains a transparent, published fee and refund process (see the Refund & Cancellation Policy); (c) provides a named grievance redressal contact (see Clause 43); and (d) does not schedule classes in a manner intended to cause undue academic pressure on learners.

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